“Read me what’s waiting”
Approval queue, read aloud
Later · pilot Q4 2027
Approve a waiting change by phone. A call can finish a change. It can never start one.
You ring one rung1 number. It reads your waiting approvals one by one: requester, summary, check results, rupee figure, and what can’t be undone. A one-time code proves it’s you, and you confirm with an explicit “yes, approve”.
For approvers who are on the road more than at the desk.
Illustrative · design preview
01
Inbound only
02
Read-back before every decision
03
A dropped call is never an approval
You ask rung1. It builds it on a copy first.
“What did the checks say?”
Check results
“How much does this cost?”
Rupee figure
“Yes, approve”
Approved, with read-back
“Send me the full review instead”
Single-use link
What you get.
Approvals don’t wait for the desk.
The finance head on the highway can clear what’s safe to clear.
Everything is read back.
Requester, summary, checks, rupees, and what can’t be undone, before every decision.
Risky items go to a screen.
Anything that removes, can’t be reversed or needs two approvers gets a single-use link instead.
The same rungs, specialised to this line.
- 01 · Caller verified
- 02 · One-time code
- 03 · Read-back
- 04 · Explicit yes
- 05 · Proof record
A call can finish a change. It can never start one.
A simulated call, with the transcript synced as it plays.
- rung1 This call is recorded and kept in India. You have 2 changes waiting.
- rung1 Change 1, asked by Ramesh: credit notes above ₹25,000 need the finance head’s approval. All 5 checks passed. Cost ₹18.40. It can be undone for 30 days.
- Priya Yes, approve.
- rung1 Reading back: approve the credit-note workflow. Say “confirm” or press 1.
- Priya Confirm.
- rung1 Approved and recorded. Change 2 removes a field, so I’ve sent you a link to review it on screen instead.
Language options appear here once confirmed.
Named, not implied.
| Guardrail | What it means |
|---|---|
| Inbound only | rung1 never calls you, or anyone else. |
| Approvals only | A call can finish a change. It can never start one. |
| Read-back before every decision | Nothing is approved on a mumble. |
| Keypad fallback | Press to confirm if the line is noisy. |
| A dropped call is never an approval | Silence means no. |
| Recording notice first | In the first sentence of every call. |
| Recordings kept in India | For 24 months. |
What it won’t do.
Honesty is a feature. These limits are written down before you sign anything.
- Approve anything that removes something
- Approve anything that can’t be reversed
- Approve anything that needs two approvers or a written reason
- Approve anything above your voice ceiling (default ₹1,00,000)
- Approve your own request
An approval call
A design preview from the rung1 app, annotated.
Illustrative · design preview
- Caller identity and one-time code.
- Each waiting change read back in order.
- The explicit “yes, approve”, written to the proof record.
Illustrative · design preview
Works with
- rung1 EnterpriseDesign partners
- Indian mobile numbersPilot Q4 2027
Pricing
See pricing principlesPrice to be confirmed before the pilot opens.
rung1 Voice, answered.
WhatsApp, yes. Phone approval comes later, for low-risk, reversible items only.
No. rung1 Voice only takes inbound calls from your approvers.
We will confirm languages before the pilot opens and show them here then.
Nothing is approved. A dropped call is never an approval.
Further reading
- AI changes
WhatsApp approvals for ERP changes: how to do it safely
- AI changes
Can AI change my ERP safely?
- AI changes
What is an ERP change gate?
Later · pilot Q4 2027